Orders usually take 3-5 business days to be delivered. We try to get them delivered as soon as possible, but as we deliver products ourselves, and offer free delivery on most orders we need to wait until we have a full van before we deliver.
Some areas can have up to a 2 week wait time on orders. e.g. Mangawhai, Rodney, Franklin. We still try to deliver within a week, if you would like to check on delivery times please contact us at email@example.com.
Auckland to Mangawhai delivery
Free delivery is available for orders over $40 to most areas ranging from Bombay to Mangawhai. For orders under $40, we charge $10 for delivery.
Deliveries are made on weekdays between 8am-6pm. We will contact you a day or two before delivery to notify you. We do our best to leave the products in the spot that you request, and are happy to put them wherever you need.
The areas that are not covered by free delivery are the Islands and some of the fringes of Auckland. Please send us a message if you would like to check your suburb.
Shipping to Waiheke is based on the cost of the Car ferry, split between the orders. This is typically $12 for the first bale, then $2 for each additional bale. e.g. 1 Bale = $12, 2 bales = $14, 3 bales = $16, etc.
Kumeu Pickup - Currently unavailable during Level 3/4 Lockdown
You can skip the shipping fees with free local pickup at our Kumeu location.
We are usually open on Sunday until 10am-2pm, but are very flexible so just give us a all and we can schedule in a time for pickup.
How do I check the status of my order?
If you would like to find out when your order will be delivered, please just send an email to firstname.lastname@example.org